LEAD TO SOLVE PROBLEMS

1 Act to Lead

• Flexibility:
• Effective leaders function well in many types of organizations and groups.
• Group & Community Members, need to know:
• what a leader does to be helpful.
• how to compare both actions as leaders against a list of possible leadership actions.
• Groups need leaders.
• The intent and actions of leaders influence a group's future action and the amount of satisfaction felt by group members.
• All leadership roles give and get information in a community.

2 Get Satisfaction

• All leaders encounter resistance to their attempts to lead.
• Few leaders get any formal leadership training.
• A leader improves his/her chances of success if he/she knows what leadership style to use under what situation.
• A leader must repeat the useful actions before he/she is sure the action will get a helpful result.
• An effective leader = satisfied group members.

3 Share the Problems

• The word "problem" is a word to get satisfactory changes for involved members.
• A group member will accept change, when he/she gets to share in the decision to change and to decide how he/sher will change his/her actions.
• A group will accept change, when the members share in the decision to change.
• Then, the group members get to decide how they will change their actions.
• If one group member decides to change his/her actions from useless to useful then the group will act in a more useful manner.
• Useful actions for a group member:
• Listen with understanding and re-state the problems.
• Help the group make choices.
• Review the rules to define what to do.
• The options for what not to do are often large.
• Trust the group to act without a decision from only the leader.
• Talk openly and honestly.
• Identify the useful action(s) by others.
• When a group member uses the above action(s) then the their will be increased cooperation.
• Members will feel a need to change & grow.
• To lead an individual must know both how member:
• feel about work
• think about work
• If a leader:
• avoids group members' feelings and only cares about how he/she thinks then he/she diminishes the group member's actions and the results of everyone.
• uses power to win conflicts then he/she diminishes the satisfaction of the group.
• permits a group member to win at his/her expense then the leader diminishes the group satisfaction.
• The challenge:
• is not to be tough of soft
• is to assertively resolve conflict so every group member gets some their needs satisfied.
• Result = exchange of benefits.

4 Share the Solutions

• Define the useful actions of a leader.
• Leaders need a place to practice the action.
• A leader must confront him/herself regarding his/her power and authority.
• As a leader, I can punish or reward the members of my group.
• A leader must use a balance of rewards vs. limit setting to use his/her ability to effectively influence the group members.
• Influence without power.
• Members want:
• trust and respect
• a voice in their lives
• no coercion
• the right to achieve self respect in their work
• meaningful and rewarding work
• Apathy and anger increase when the above needs are not satisfied.
• If a Leader Wants to Influence:
• prepare to be influenced.
• need to listen and send 'I messages'.
• discuss our purpose, question, and solution statements in an honest and open manner.
• Useful actions:
• by our leaders solve problems in our group.
• get helpful results for our community.
• tap the creative genius of our society.
• The leadership title does not mean the leader knows how to act as a useful leader.
• As a Leader:
• I must influence the actions of my group members and get accepted.
• I can expect problems that I would prefer to avoid.
• I may anger group members for different reasons.
• If I am promoted from within, I may see changes in my relationship with former friends.
• Some may now avoid and exclude me from their activities.