The New Leader by the year 3000

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DEFINE THE TECHNICAL OR TASK ROLE:  
Initiate:
  • Propose goals.
  • Suggest team problems.
  • Suggest procedures.
 
Give information/opinions:
  • Offer facts or suggestions.
  • State a belief.

 

Seek information/opinions:

  • Request facts.
  • Request opinions.

 

Clarify/elaborate:

  • Clear up confusion.
  • Give examples & interpret.

 

Summarize:

  • Pull together ideas.
  • Restate the team action.

 

Test the team consensus:

  • Check the degree of agreement.
DEFINE THE FACILITATOR'S SUPPORT ROLE:  
Encourage:
  • Accept others.
  • Respond in a friendly way.

 

Express feelings:

  • Share own feelings.
  • Sense team telationships.

 

Compromise:

  • Offer to compromise.
  • Admit error.

 

Harmonize:

  • Try to reconcile differences.
  • Reduce tension in conflict.

 

Keep the gate:

  • Help others to participate.

 

Set the team norm:

  • Suggest standards for the team.

RECOGNIZE SABOTAGE TO SET LIMITS ON IT:

Aggress:

  • Deflate the status of others. 
  • Attack the team.

 

Criticize:

  • Disagree beyond reason.
  • Keep bringing up "old issue".

 

Boast:

  • Call attention to yourself.
  • Report on personal achievement.

 

Express Personal Agendas:

  • Use the Team to Express Non-Team "feelings/ideology".

 

Express indifference:

  • Play while others work.

 

Own all of the actions of the team:

  • Asset superior status.
  • Flatter without reason.

 

Seek sympathy:

  • Attempt to get help via expressions of personal confusion.
  • Run yourself down beyond all reason.

 

Plead for "special interests":

  • Pretend to be a spokesperson for others.